Results tagged “googlefail” from ARTicles

On the web, Google gives the words "too big to fail" new meaning. The company's dominance in directing the flow of information and people around the web is so big that if Google decides to block information, then there's not much you can do about it. And once you get caught up in its gears, it's difficult to extricate yourself without getting ground up in the process.

I run a small news site called ArtsJournal. Every day we look at a thousand or so arts stories from all over the world and aggregate the best of them into a daily digest of arts and culture news. I started the site in 1999, and was one of the first wave of aggregator sites of this sort. In those days I had to hand-code all the pages and paste each story into the html. No content management systems then.

Over the past 10 years we've become the leading digest of arts news, and cultural leaders and arts journalists all over the world use us to keep up with cultural news. We're also home to almost 60 arts bloggers, including some of the leading arts journalists on the web. And from time to time we host conversations about issues of the day. We don't get Andrew Sullivan numbers or Boing Boing numbers or Gizmodo or Mashable or Gawker numbers, but we reach a very specific niche. What Romenesko does for journalism news, we do for arts news.

What Happened

Monday night about 10:30 I had just sent out our daily newsletters when I got an email from a professor at the University of Oregon that he was getting blocked trying to get to ArtsJournal and that a notice had come up saying ArtsJournal was a "Reported Attack Page." The notice is red and scary-looking. We had been hacked.

malware warning reduced.jpegNow, I'm a journalist, not a techie, but I have picked up enough over the years doing ArtsJournal that I can usually figure out the technical side. I followed the directions Google pointed to for how to scrub a site of malware. I made sure the software powering the site was latest-issue, and went through all the pages Google had flagged as being infected. When I couldn't see any of the code they referenced, I went back to the Google Webmaster page and submitted the site for review. A few hours later Google reported that we were still infected.

I redoubled my efforts and discovered that

April 29, 2010 10:47 AM |


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